FAQ
Questions and answers
How can I get a free quote?
Quotes are always free and come with no obligation. Simply fill out our quote request form, and a sales representative will reach out to you. Alternatively, you can call us at 407 -857-8557 for a phone quote.
What Payment Plans Do You Offer?
We offer several payment options for your convenience – from checks to major credit cards, and we also accept cash payments.
Do your buses have video entertainment systems?
Yes! Our coaches are equipped with TV/DVD and PA systems.
How far ahead should I make arrangements?
We recommend making your reservation as early as possible. Generally, booking one to two months in advance is ideal, depending on the time of year. However, we are happy to accommodate last-minute requests, as long as a coach is available. Rest assured, we will do everything we can to meet your needs.
How many passengers can your vehicles accommodate?
Florida Bus Service offers a diverse fleet of motor coaches and transit shuttles for charter. We provide coaches with capacities of 25, 49, 55, and 55 passengers to suit your needs, serving groups of all sizes, from 10 to 10,000 people. Whether you need shuttles for employees, customers, conventions, sporting events, theme parks, or any other purpose, Florida Bus Service is ready to deliver the perfect transportation solution for you!
Is there any limit as to how far your vehicles can travel?
Florida Bus Service offers transportation for trips ranging from just a few blocks to thousands of miles. We can help you decide if chartering one or more of our coaches is the right solution for your needs. Fully licensed and insured to travel anywhere in the country, Florida Bus Service provides an excellent alternative to traditional school buses.
What about the driver's gratuity?
Florida Bus Service never charges for driver gratuities and they are not required. However, gratuities are greatly appreciated.
Are we allowed to bring drinks and snacks on the coach buses?
Drinks and snacks are permitted. Alcoholic beverages need to be approved by our office.
Does Florida Charter Service provide discounts for large, multiple bus orders?
Your representative will inform you if a volume discount applies to your trip or event booking.
On overnight trips, who is responsible for providing and paying for the driver's room?
The chartering party is responsible for arranging and covering the cost of the driver’s hotel room during the trip. Our staff will inform you if a hotel room is needed for the driver based on the details of your trip. Typically, hotels offer a complimentary room for the bus driver when a minimum number of rooms are booked.
What about parking and toll fees?
The chartering party is responsible for any parking and toll fee, if applicable. These fees can be added to the work order per charting party request.
How much luggage will the bus hold?
Our coaches have the capacity for each passenger to carry one or two regular sized suitcases and small carry-on type bags. Our drivers will gladly assist passengers with loading and unloading luggage.
What if I need to change the itinerary prior to the trip or cancel the trip altogether?
If you need your itinerary changed, just email or call us and let us know. We will simply make the adjustments for you and send you a new confirmation. If you need to cancel your charter, there is no charge if cancelled by the full payment due date. Please call us should you need to adjust your itinerary.
Can I request a specific Driver?
Please notify us if you would like to request a specific driver. If the driver is available, we will make every effort to assign him to your charter.
Can I use the coach bathroom?
You may always use the restrooms on our coaches but the toilets cannot be refreshed until the end of the day. The driver will make stops as needed for use of outside facilities.
What if I have found a lower price than your quote?
Please call or email us and let us know. We will do our best to offer you a better rate.
Is there a additional charge for the WiFi?
Florida Bus Service provides complementary WiFi on all our coaches!
What are transit buses available to charter for?
Florida Bus Service offers a fleet of 35 and 40-foot transit buses available for charter, ideal for contract work, convention shuttles, park-and-ride events, employee transportation, and more. These transit buses are designed to accommodate large volumes of passengers, offering both seated and standing options. Many of our transit buses are equipped with ADA-compliant lifts to ensure accessibility.